Privacy Policy
Clear, plain-English answers on what data we collect, why we collect it and the control you have over it.
Last updated:
Who we are
This website is operated by Appcloid Technologies Limited (trading as AppCloid Technologies), a private limited company registered in Scotland under company number SC626982. Our registered office is 8 Culzean Crescent, Newton Mearns, Glasgow, G77 5TA.
We are the data controller for the personal data described in this policy. If you have any questions, email us at contact@appcloid.com.
The data we collect
We keep data collection to the minimum needed to run this site and respond to you:
- Enquiry data — when you use our contact form we collect your name, work email, company name (optional), industry sector (optional) and your message.
- Correspondence — if you email us directly, we hold your email address and the content of our exchange.
- Usage data — anonymised analytics about how the site is used, such as pages visited, approximate location (country/city), device and browser type.
- Technical logs — our hosting provider automatically records server logs, including IP addresses, to keep the service secure and available.
We do not knowingly collect special-category data and we never sell your personal data.
How we use your data & lawful basis
Under UK GDPR we must have a lawful basis for each use of your data:
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and discussing a potential project | Legitimate interests, or steps prior to entering a contract |
| Delivering services you have engaged us for | Performance of a contract |
| Measuring and improving site performance | Consent (analytics cookies) |
| Keeping the site secure and preventing abuse | Legitimate interests |
| Meeting tax, accounting and legal obligations | Legal obligation |
International transfers
Some of our processors are based outside the UK, including in the United States. Where data leaves the UK we rely on appropriate safeguards — such as the UK–US Data Bridge, UK adequacy regulations or the ICO's International Data Transfer Agreement / Addendum — to ensure your data stays protected.
How long we keep data
- Enquiries that do not lead to a project: up to 24 months after our last contact.
- Client and contract records: 6 years after the engagement ends, for legal and tax purposes.
- Analytics data: up to 14 months, after which it is automatically deleted.
Security
This site is served exclusively over HTTPS. We apply access controls, the principle of least privilege and encryption in transit to all personal data we handle. No system is perfectly secure, but we take prompt action to contain and report any incident in line with our legal obligations.
Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased;
- restrict or object to how we process it;
- data portability; and
- withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email contact@appcloid.com. We will respond within one month and there is normally no fee.
Complaints
If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk (opens in a new tab) or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page, with the date of the most recent revision shown at the top.
Questions about your data?
We're happy to help. Get in touch and a member of our team will respond within one month — usually much sooner.